Clear information about concierge support, quotes, payments, supplier terms and your private travel information.
The Personal Concierge Fee covers personalized travel research, available deal and discount checking, travel-option guidance and direct support with next steps. It is separate from supplier charges, deposits, insurance, airfare, accommodations and other trip costs.
Quotes are based on the information you provide and current supplier availability. Prices and space may change until the applicable supplier confirms the booking.
Use only secure payment links or instructions approved by Sky's The Limit Travels or the applicable supplier. Never send full card information by ordinary email, text or public forms.
Refunds, cancellations and changes depend on the applicable supplier terms. Some deposits, fares, supplier charges or service fees may be nonrefundable.
Travel insurance may help with certain covered events. Coverage, exclusions and claims are controlled by the insurer's policy.
Travelers are responsible for valid passports, visas, identification, consent forms, health documents and destination entry requirements.
Signed-in clients see only their own trip information. Do not put Social Security numbers, full card data or other unnecessary sensitive information into public forms or messages.
Public deals are posted only after Sky's The Limit verifies that the offer can be supported through its travel resources. Eligibility discounts such as military, veteran or group rates may require supplier verification.
Airlines, hotels, cruise lines, tour operators, transportation companies and other suppliers control their services, schedules, terms and performance.
Ask Chenea first when any price, supplier term, discount requirement or cancellation rule is unclear.